Pros
The passion behind all the people who do the day to day work of keeping customers happy with a subpar product is admirable.
The idea behind the product
Cons
When you are told of all the free food/snacks/drinks & "fun" atmosphere - it seems to be pushed down your throat to feel like it's the best place to work. But underneath all that, it is disorganized, loud & a money pit financially.
Let's get real, if you strip all the "free perks" away, what are you left with (do we really need that many Cosco runs)? Convincing customers that the app is great & improvements are on the way? Listening to customer service reps put their mics on mute to blantaly bad mouth customers?
Watching management struggle to get developers to understand/comprehend that something within the app is broken.
Lack of respect among separate teams within the company (we treat "ADESA" or "KAR" like a dirty word..umm who has been bank rolling & finally bought TradeRev out?).
Hearing everyone state that current issues are due to "growing pains" - nah, issues are due to a top down issue. Considering even when TradeRev was smaller, suggested improvements were basically scoffed at & deemed unnecessary.
Accountability is part of the fhab Moto, & yet all I've ever seen is finger pointing & no one willing to admit to an error
When you get to the bottom of it all, TradeRev is just another traditional brick & motor company trying to put on the makeup of a progressive forward moving tech startup.
Notice how only positive reviews have any feedback from the company? Yeah, trust me they tend to ignore & pretend that any fault or failure exists.
