Not sure if they plan to stay in business much longer - Customer Service Representative (CSR) Transformco Employee Review

2.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

-Fairly easy to learn -Nice staff/team -Commission can be made if you’re lucky to speak to someone without them hanging on you.

Cons

-Everybody works on Saturdays -Customers not trusting when we call because of the many closings of Sears Stores. -A lot of strategies to learn given at once - no overtime -often ask to go home. -old equipment for job which causes system lagging

Explore other reviews about Transformco

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people work at the company, remote working

Cons

Sears went into Chapter 11 in 2018 making it hard to do business

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work and the coworkers

Cons

No 401K match, No yearly salary increases unless your ready to leave the company, Leadership has been turning the company around for 10 years now

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