Pros
It’s remote that is the only pro.
Cons
Where do I start. The lack of support for reps who are already under constant pressure dealing with customers, the micromanaging, the counterproductive system they have where you have to look through articles to find answers to help customers taking up time that they then hold against you and if you ask a question they are no help, they expect to train us in 3 different departments adding onto our work load but not raising pay, no raises no overtime, no recognition nothing! They are quick to pull a call to tell you what you did wrong but not to say wow you handled that so well or you did a good job on that call. I see why they hire in bulk nobody wants to deal with this. This company is a mess they need a new CEO new management something.