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Transworld Systems

Is this your company?

Worst company I've ever worked for. - Customer Service Representative (CSR) Transworld Systems Employee Review

1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The only mentionable pros for the company are the trainer and being remote.

Cons

I have had a plethora of bad experiences within the company in under two months of working here and advise anyone who looks towards this company due to its remote environment to second guess your decision. - Company waited almost 3 weeks to get us our schedules and upon getting my schedule after informing them of my upcoming school that was cleared and validated as okay with the recruiter(and paid for already). They stated for weeks of training that they would attempt to change my schedule and work on getting me a schedule change prior to start date. Company failed this timeline and completely stopped responding as a whole in regard to the subject and causing me to miss class to work impacting my grades. - Extremely slow response from supervisors on decisions making calls almost impossible and same thing with the support chat they setup. - The manager claims to care about the well-being of the team members but that is a lie, and they will NOT work with you even if it's a life-threatening illness you are still expected to log on and take calls. :) - You are informed during training you have 8 total minutes throughout the day to use the restroom anything further will need to be mentioned to the supervisor. - Supervisors make decisions on something then don't make the actual process clear and get angry when you ask again not knowing the process. - Started training the day after my wedding as the company refused any flexibility in joining a later training class.

Explore other reviews about Transworld Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

This is one of the better call center jobs that I've had

Cons

No raises even after additional training

1
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck – It’s usually consistent hourly pay, so it helps with bills even if the job itself isn’t enjoyable

Cons

Pay and raises are disappointing. The starting pay is okay for quick work, but raises are minimal and not guaranteed to match your effort or performance. There isn’t much room for real income growth, so it can feel like you’re stuck at the same rate.

2
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