Not a great place to stay for long - Customer Support Specialist I TridentCare Employee Review

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Hydrid work available. Quarterly bonus for keeping up KPI's

Cons

Below average pay. No real job description so you are doing many jobs that may not be related to what you were hired for. Unorganized business.

Explore other reviews about TridentCare

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice techs work here it’s nice

Cons

Different things like pushing and pulling all dah

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TridentCare Response
2w
We recognize and know it is hard to be on the frontlines in healthcare. Stress and the everyday reality of having to do more with less resources challenges the limits for technologists, nurses, administrators and more. Thank you for this nice feedback. We appreciate all you did to assist our patients with getting the valuable services they need. We have a great team and are sorry to see you are no longer with the organization. Best to you for your future endeavors.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex Schedule Remote Equipment is Provided

Cons

Low pay, yearly reviews are a joke, overworked, doing a jib of 3-4 departments but getting paid for 1. Bonuses are given as long as the entire company meets quarterly and yearly goals. Medical benefits are also a joke.

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TridentCare Response
2w
Thank you for this direct and honest feedback. It is truly helpful. All the details are shared with leadership. Our company values employee satisfaction and we strive to create a positive and supportive work environment. Your input is important to us as we continuously work towards improving our company culture and employee experience.
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