Do not work here. They're outsourcing all low level jobs to India. - Customer Support Representative TruBridge Employee Review

1.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

* ETO accrual is great once you've been working there for 5+ years.

Cons

* Management does not care about employees. * 70% of all low to mid-level jobs are going to India. * Any American workers still left are being overworked, and told it's their fault if they don't get their work done. * Pay rates are half of the national average. * Benefits are trash. All insurance is based out of Alabama, so unless you live there, it doesn't cover anything or any local doctors.

Explore other reviews about TruBridge

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room for growth

Cons

Internal communication could be better

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place for beginners in the IT space.

Cons

I was a Network Admin II and was paid WELL BELOW the national average. My direct management tree was not forthcoming with teaching. Most of what I learned came from co-workers, or I had to research the answers on my own.

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