Not People First - Customer Service Representative (CSR) IV TruBridge Employee Review

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Paid holidays Remote work

Cons

Micromanagement Never any time for Q&A for all employee calls Trying to take on as many facilities as possible despite high turnover Extremely difficult to be promoted unless you know the right people. Higher education and certifications don’t matter to these people.

Explore other reviews about TruBridge

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room for growth

Cons

Internal communication could be better

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great place for beginners in the IT space.

Cons

I was a Network Admin II and was paid WELL BELOW the national average. My direct management tree was not forthcoming with teaching. Most of what I learned came from co-workers, or I had to research the answers on my own.

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