Is TruGreen a good company to work for?

TruGreen has an overall rating of 3.4 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 59% of employees would recommend working at TruGreen to a friend and 54% have a positive outlook for the business. The best reviews about TruGreen have been left by employees working as Branch Sales Manager , Lawncare Specialist and General Manager .

Does TruGreen pay their employees well?

According to anonymously submitted Glassdoor reviews, TruGreen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TruGreen. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at TruGreen?

59% of TruGreen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TruGreen 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TruGreen?

Sales Representative (288) , Lawn Technician (177) , Lawn Specialist (173) , Customer Service Representative (142) , Sales Associate (115) , Outside Sales Representative (114) , Sales (70) , Technician (62) , Lawn Care Technician (61) , Sales Manager (52) , Lawn Care Specialist (42) , Branch Sales Manager (41) , Inside Sales Representative (40) , Customer Service Representative (CSR) (37) , Service Manager (36)

What are the pros of working at TruGreen according to real employee reviews?

"Pay was good and fair" ((in 285 reviews)); "Good Benefits and 401K" ((in 130 reviews)); "The people I work with are great and very fun group to work with very supportive of each other." ((in 119 reviews)); "The training on how to sell is really good." ((in 75 reviews)); "You can definitely make good money and it is a fun atmosphere if you make it that way." ((in 74 reviews))

What are the cons of working at TruGreen according to real employee reviews?

"Poor management . . ." ((in 191 reviews)); "Long hours for only 15 a hour and you have to get a sale a week" ((in 188 reviews)); "No work life balance... and they do NOT care!" ((in 60 reviews)); "Long hours 6 days aweek outside rain or shine going door to door at least 4 hours a night cold calling" ((in 48 reviews)); "Every Fall they do "temporary" seasonal layoffs and only call selective employees to return the following year." ((in 46 reviews))

What are employees saying about TruGreen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TruGreen layoffs and their outlook for job security at TruGreen in 2026.

What are the top reviewed TruGreen locations?

Memphis , Tampa , Lewisville , Orlando , Charlotte , Columbus , Houston , Atlanta , Dallas , Nashville , Acworth , Indianapolis , Raleigh , Fairfield , Londonderry , South Plainfield , Milwaukee , Norcross , Chicago , Waukesha , Wixom , Jacksonville , Plymouth , Sterling , Appleton , York , Salt Lake City , Greensboro , Suwanee , Runnemede

TruGreen reviews

It's ok - Inbound Customer Service Representative TruGreen Employee Review

3.0

Apr 15, 2019

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay isn't too bad. Offers seasonal lay offs allowing you to spend the holidays with your family. Training is fairly decent. Co-workers are always happy to help answer any questions.

Cons

Customers can be very difficult to deal with. You have to "save" a certain number of customers each week, which can be very difficult. Management isn't always able to answer questions and help you when you need it. Each office seems to have their own rules and ways of doing things, there is no uniform protocol even though you are told in training there is. Shifts start as early as 7:30 am and end as late as 8 pm, when hired and returning from seasonal leave you will be asked you shift preference, even though you put a shift at the bottom of your preference list it does not mean you will never work that shift. I've seen quite a few people consistently get scheduled for shifts that were at the bottom of their list.

Explore other reviews about TruGreen

5.0

Jun 1, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great, Autonomy, management is solid

Cons

Working outside can be kinda tough depending on the weather

TruGreen Response

1mo

Thank you for sharing your feedback and for being part of the TruGreen team. We're glad to hear that you've had a positive experience with your coworkers, value the autonomy the role provides, and feel supported by your management team. We also appreciate your honest feedback about working outdoors. Field roles can certainly present challenges when it comes to varying weather conditions, and we recognize the dedication and hard work our team members demonstrate every day while serving our customers. Thank you for all that you do, and we wish you continued success with TruGreen.

4.0

Jul 7, 2026

Branch sales manager

Recommend

CEO approval

Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

TruGreen Response

1w

Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.

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It's ok - Inbound Customer Service Representative TruGreen Employee Review

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