Not enough volume - Server True Food Kitchen Employee Review

3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice staff, great menu offerings, tipped out in cash at the end of every shift (something that's increasingly rare these days). Support staff tip-out isn't too bad either. Shifts are never more than 6 hours and can be as short as 3-4.

Cons

Outside of the weekday lunch shifts, there isn't enough foot traffic to compensate for the low price point. Expect to walk with around $60-100 on a slow day, $120-170 on a regular day, and $200+ on a good day. Parking in and around Century City mall is terrible, but you already knew that. Also--lots of turnover on the management side. Have had 5 GMs since opening in May 2023. Even more assistant managers. I guess that's what happens when your company is owned by private equity. The current GM is nice, fwiw.

avatar
True Food Kitchen Response
3mo
Thank you for your feedback. We are pleased to hear that you enjoyed working with your team and felt you had a comfortable workload. We're sorry to hear about the turnover and inconsistency you've experienced. Your input is valuable, and we're committed to addressing these issues to create a more stable and supportive environment for our team. Thank you for helping us grow!

Explore other reviews about True Food Kitchen

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, good people. Fun environment

Cons

Not many cons honestly. Overall great

avatar
True Food Kitchen Response
1mo
Thank you so much for your kind words! We are pleased to hear you enjoyed your management team and your work environment. We are committed to maintaining this standard and thank you for helping us grow!
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Sociable company culture and slightly above average pay

Cons

Very corporate structure, especially at the quarterly reviews

avatar
True Food Kitchen Response
1w
Thank you for your review! We are pleased you enjoyed the company culture and felt fairly compensated. We're committed to maintaining this standard and continuously striving to make our workplace even better. We appreciate your feedback and thank you for helping us grow!
See reviews by: Helpful|Rating|Date|All