Does Truliant Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Truliant Federal Credit Union employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Truliant Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Truliant Federal Credit Union?

87% of Truliant Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Truliant Federal Credit Union 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Truliant Federal Credit Union?

Member Service Representative (24) , Member Service Specialist (5) , TruService Rep (4) , Back Office (3) , Branch Manager (3) , Director (3) , Lead Member Service Representative (3) , Universal Banker (3) , Bank Teller (2) , Contact Center Representative (2) , Customer Service Representative (2) , Insurance Agent (2) , Manager (2) , Member Financial Center Manager (2) , Universal Member Service Specialist I (2)

What are the pros of working at Truliant Federal Credit Union according to real employee reviews?

"Great benefits and they’re trying to focus on employee engagement." ((in 29 reviews)); "Enjoyed my time with Truliant great culture." ((in 14 reviews)); "They are TRUly committed to developing employees and providing a great member experience!" ((in 6 reviews)); "My current manager is better than I could have ever hoped for." ((in 5 reviews)); "Fair pay and good leadership." ((in 5 reviews))

What are the cons of working at Truliant Federal Credit Union according to real employee reviews?

"LOW PAY and Sub" ((in 12 reviews)); "Extreme favoritism is shown to the top 5% of the company, the rest go overlooked, regardless of achievement." ((in 5 reviews)); "Management has become so out of touch with their employees." ((in 4 reviews))

What are the top reviewed Truliant Federal Credit Union locations?

Winston-Salem , Charlotte , Asheboro , Greensboro , Greenville , Fairlawn , Radford , Glen Allen , Burlington , Mebane , Gastonia , Harrisburg , Clemmons , Canton

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Truliant Federal Credit Union

Truliant Federal Credit Union reviews

Notoriously Understaffed - Back Office Associate Truliant Federal Credit Union Employee Review

2.0

Jan 12, 2025

Back office associate

Recommend

CEO approval

Business Outlook

Pros

Reasonable employment benefits: I’ve had worse, but I’ve definitely had better. High turnover so promotions from the lower levels can be quick.

Cons

Both branch staff and back offices are kept understaffed and the most qualified are not necessarily chosen for promotion so mistakes and shortcuts are fairly common.

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5.0

Jan 31, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything positive that you read about Truliant is absolutely true. The salary, benefits and work environment are the best I have ever experienced. They truly value their employees and it shows.

Cons

I have experienced nothing negative.

3.0

Apr 28, 2026

Research analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits with extremely low monthly premium.

Cons

They promote from within so coworkers often lack education, intellect, and new ideas. I think this creates insecurity (imposter syndrome) because it feels like every man for himself rather than good teamwork.

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Notoriously Understaffed - Back Office Associate Truliant Federal Credit Union Employee Review

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