Avoid at all cost - Claims Specialist Trupanion Employee Review

- Absolutely no transparency. Even after several years, I have no idea what the salary range for my position is. They keep giving super vague information, saying some tasks may vary per person and so do the wages etc. - Horrible short/long term disability. No care in the world for their employees well-being, even during a life crisis. - If you speak your mind about what could be improved or point out their lack of action in situations that cost the company a lot of money for no reason at all, which greatly impacts their members premiums, you are seen as a troublemaker and they will start to dig up whatever they can on you to dispose of you. - They just started to give annual raises in 2025, which are a big fat joke because even if you are a top performer, you could still be considered as meeting the expectations (only). Even if you meet the expectations, you could still get as low as a 1% raise. And despite the tiny raise on your base salary, they keep cutting on our bonuses so in the end, your salary keeps going down. - Impossible to move up the chain. People with no or little experience gets promoted before you do. No explaination given. Not even a feedback on your interview. I guess you either need contacts and/or never question management decisions (even when they make no sense at all). - RSU's price continues to tank due to poor management decisions. I would have more to say but these are the main cons.