No a good fit most. - New Customer Specialist Trupanion Employee Review

1.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, Dogs, and not much more. Childcare if you have a kid. Diverse co workers. Free dog insurance. No much else.

Cons

This place has a revolving door of employees. You are always in fear of losing your job without notice. Most High level management is outsourced and they advertise that they hire from within. Miss communication no clear vision. Low pay.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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