Claims Specialist - Anonymous employee Trupanion Employee Review

4.0
Aug 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team environment, extremely pet friendly office, truly dedicated to helping pets and their owners, great support from supervisors, good training process.

Cons

Limited growth opportunities depending on which location you're at

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Trupanion Response
7y
Thanks for this feedback! We are always looking for ways we can improve.

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5.0
May 3, 2026
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CEO approval
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Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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