Great place to work! - Claims Processor Trupanion Employee Review

5.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

-Motivating, competitive pay structure -Office perks (pet-friendly, free dog walking service, monthly cake day, and more) -Emphasis on intentionally positive, sustainable company culture -Managers are supportive and adept -Remote working options -Somewhat flexible schedule options

Cons

-Took a few interviews to get hired, and another few to change departments/positions

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Trupanion Response
7y
Thanks for your review!

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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