Pros
Overall, I would absolutely recommend Trupanion. The benefits are great; medical, dental and vision insurance through a major network as well as daycare that's free aside from taxes. For those who choose to bring their dog to work, we also employee several full-time dog walkers, so walks are free to you. The general culture is very accepting, particularly to the LGBTQA+ community, and I made what I now consider to be life-long friends within the first two months of working here. I will say, there's a concentrated focus on making hires with the right personality (positive, pet-focused, kind), particularly with how a hire will fit in with the team the open role is on. For Account Managers, the workflow is for the most part very manageable, averaging about 20-30 touchpoints per day with partnered hospitals.
Cons
If you're easily distracted, having so many dogs around could be a detriment to your workflow. For Account Managers, your job satisfaction can be largely based on "luck of the draw" for which outside sales representatives (called Territory Partners) you're paired with. The company grew very rapidly, which occasionally leaves some communication gaps.