Pets in the office is the only positive thing about this place - Anonymous employee Trupanion Employee Review

3.0
Feb 17, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pets at work (dogs & cats) That’s really the only positive

Cons

Low pay, little to no annual merit raises, poor communication between departments & fake transparency. Sometimes it’s a revolving door of people which is always unsettling. Little to no job security & no coaching in a role so career growth is limited. Managers are promoted by tenure not talent so it’s basically a game of who can hold on the longest.

avatar
Trupanion Response
6y
Thank you for taking the time to provide your feedback. We're interested in hearing more about your advice to management. If you are comfortable doing so, reach out to peopleops@trupanion.com to provide additional context or to set up a time for a confidential chat.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

See reviews by: Helpful|Rating|Date|All