Low pay for long hours - Anonymous employee Trupanion Employee Review

3.0
Apr 22, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

health care is good, office is very modern

Cons

long hours with lots of stress

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Trupanion Response
6y
Thank you for providing feedback, though we're sorry to hear you didn't enjoy your time with Trupanion. Employee fulfillment is a top goal for Trupanion, though of course, it's always possible to miss the mark. It's feedback like yours that can help us learn and grow and continue to strive to get better. We'd love to hear more from you about how we can improve. Please email peopleops@trupanion.com to set up a time for a confidential chat.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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