the dogs, the mission, the people working hard every single day
Cons
the unattainable goals, the lack of empathy, the leadership
Trupanion Response
6y
Thank you for taking the time to provide your feedback – we value your input and will use it to help us grow and learn. I am glad to hear that you are also passionate about Trupanion’s mission and that you had a positive experience with your colleagues. That being said, it sounds like your experience working at Trupanion had some frustrations when it came to setting goals and keeping those goals attainable. If you’re open to it, I’d welcome the chance to talk with you more about your experience and hear your ideas on how we do a better job of creating and setting expectations. Please email me directly at bryn.lansdowne@trupanion.com so that we can discuss it further.
Very good benefits, especially PTO /
Great coworkers with shared "values" (outside of upper mgmt) /
Remote
Help pets every day
Cons
The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.