Love it - Claims Specialist Trupanion Employee Review

4.0
Mar 13, 2021
Recommend
CEO approval
Business Outlook

Pros

I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge

Cons

Base pay may be a little low to attract possible employees

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Trupanion Response
5y
Thanks for your review! Our Claims Specialist position is a great step outside of the veterinary clinic that allows you to continue using your veterinary knowledge and continue helping pets from another avenue and I'm glad you agree! In regards to base pay, that is a very important piece of the overall compensation package, along with bonuses, benefits, and stock. I hope you were able to also complete the anonymous employee satisfaction survey to share your insight. The information collected from that survey will be compiled and shared with our leadership to continue to make updates and changes with employee satisfaction in mind. If you did not complete the survey, I would find a way for us to collect your insight. Please feel free to email me at anna.berentson@Trupanion.com and we can go from there!

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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