Company culture - Sales Representative Trupanion Employee Review

5.0
Mar 21, 2021
Recommend
CEO approval
Business Outlook

Pros

laid back, supportive management, communicative CEO/ upper management.

Cons

PTO scheduling is tough because it's a call center.

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Trupanion Response
5y
Thanks for reviewing Trupanion! It is great to hear from tenured employees about their experience with us! I'm glad that you also enjoy our supportive and laid-back work environment and leadership. It is important that everyone can take time off and use our great PTO program. I would be happy to bring your insight to our benefits team so that we can create more resources to help other contact center folks best use their PTO. You can email me at anna.berentson@trupanion.com and we can set up some time to chat!

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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