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Trupanion

Engaged Employer

Trupanion reviews

Fulfilling Job, customizable pay - Inbound Sales Representative Trupanion Employee Review

5.0
Jul 8, 2021
Inbound sales representative
Recommend
CEO approval
Business Outlook

Pros

Bonus structure allows you to essentially choose how much money you make. Fair expectations of performance and provides feedback where needed. Flexible time off availability.

Cons

There is miscommunication between leaders and reps or between departments sometimes. Sudden changes without always thinking of all possible outcomes and having team members deal with the implications of angry customers

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Trupanion Response
5y
Thanks for reviewing Trupanion! I am glad to hear that you are enjoying our bonus model on the Inbound Phone Sales team. There is always room for improvement when it comes to communication across a growing company, and if you would like to share more insight I would be happy to chat further! You can email me at Anna.Berentson@Trupanion.com to set aside some time.

Explore other reviews about Trupanion

5.0
May 3, 2026
Sales representative
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Medical records specialist
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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