TRU- Disappointment - Territory Partner Trupanion Employee Review

1.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Great presentation recently as we all got together in Seattle for our annual meeting. Everyone loves animals, wants to protect them while building a book of business.

Cons

Saw many tru personalities over the few days I spent in Seattle, contacted 'dismissed' TPs following my trip - consensus is to watch out for leadership team and not to trust them. Very sad to have learned this. Very good and passionate people have invested time, energy and money into clouded mismanagement of goals and direction for a company with no real consideration for the TPs that have built the company. There's 0 security as they can cancel your contract if you disagree with them at all or if there is a personality conflict.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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