Best employer I ever worked for! - Claims Adjudicator Specialist Trupanion Employee Review

5.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I have a perfect work-life balance. This was the main reason why I left my last 2 employers...I used to work crazy hours. Not anymore!! and this has significantly increased my well-being in general! I also feel appreciated. Base salary could be a bit better, but with all the perks (benefits paid, 1 pet insured for free, 5 weeks sabbatical paid every 5 years, RSUs, performance bonuses etc.), it's actually a very competitive compensation package. I'm very pleased with my current job!

Cons

The only con I have so far is the bi-monthly paychecks. It really makes a difference to be paid twice per month compared to every 2 weeks. It would be great if this could change eventually, but it's not a deal-breaker

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Trupanion Response
4y
Thank you for the review! We’re so glad you’re enjoying your time at Trupanion and we appreciate the awesome feedback, especially about work-life balance. That's so great to hear! We’ll pass along your feedback about pay dates to our Finance/Payroll team! If you’d like to share any additional details about your experience directly, feel free to reach out to your People and Culture Partner, or to me directly. Thanks! Jennifer Hernandez, Director of People Culture Jennifer.Hernandez@trupanion.com

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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