Anonymous - Anonymous employee Trupanion Employee Review

4.0
Dec 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to bring your dog or cat to work. Definite growth opportunities. No job or company is perfect, but there are great departments within Trupanion.

Cons

Salaries could be better, but with a newer company you aren't going to have similar salaries to Microsoft. Certain departments have managers who are not equipped to be in their rolls and there seems to be the 'Peter Principle' going on with promotions. There is a big lack of communication between certain departments and a lack of training with the Customer Service Department.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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