Hire better managers and employees. Do better! - Claims Trupanion Employee Review

3.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

They provide great benefits. It’s amazing to be able to get free COVID tests onsite 24/7.

Cons

They don’t listen to their employees and they hire managers that are inept. The managers are hiring people that are not a right fit for the position. Training has been cut short and the current new hires are passed through and not able to do the job successfully and confidently. That sets them up to feel overwhelmed. The people they hire don’t have critical thinking skills. This weakness puts a strain on the rest of the team. When acknowledged, the feedback is always dismissed. For years!

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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