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      Trupanion

      Engaged Employer

      Trupanion reviews

      Love this job! - Customer Care Representative Trupanion Employee Review

      5.0
      Apr 9, 2022
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trupanion was my 5th job of 2021! It pays well and you are set up to make as much money as you want! Working from home has been really great. You do not have a manager constantly hounding you. It's been a great change from my previous jobs!

      Cons

      You are given tons of PTO but can be difficult to get off.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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