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      Trupanion

      Engaged Employer

      Trupanion reviews

      Everything was a lie - Member Experience Specialist Trupanion Employee Review

      1.0
      Jul 29, 2022
      Member experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, ability to WFH, good starting pay, nice benefits

      Cons

      Intense workload, no support from management, you will never get positive feedback, training is confusing and the information provided conflicts with what you will be told to do while on the job. No one is ever on the same page.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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