the absolute worst company in the world and quite possibly the universe - Anonymous employee Trupanion Employee Review

1.0
Jun 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everyone that brings a pet to work seems very happy that they are able to do so. quite a perk not able to get at most other companies.

Cons

there is a culture of hostility, incompetence, arrogance that permeates the hallways of this dump of an organization. this does not empower people and it makes people miserable. management is inept as most people have said. pay is quite terrible, significantly lower than industry average. a lot of people are in roles or positions that they are not qualified for. there are quite a lot of people working here who seem unfit for work anywhere including a sandwich shop.

avatar
Trupanion Response
10y
We regret that you are not having a positive experience while working at Trupanion. We strive to create an inclusive, engaged group of employees that believe in our mission. However, we do appreciate that you gave us feedback with this review.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

See reviews by: Helpful|Rating|Date|All