Avoid - Anonymous employee Trupanion Employee Review

1.0
Nov 29, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4 weeks vacation. Work from home.

Cons

- Low base pay. - Bonus is paid monthly based off monthly goals. Previously this was a simple process - self scored. Now, be prepared to explain every line item on your monthly goals in detail. You'll need to document everything and be prepared to go back and forth with your manager, paragraphs and paragraphs of emails for a $500 bonus - You have to pay taxes on the 'free' pet insurance - Low quality work. You're judged based on volume, not quality

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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