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      Trupanion

      Engaged Employer

      Trupanion reviews

      Retention - Retention Trupanion Employee Review

      5.0
      Jan 3, 2023
      Retention
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management and remote team

      Cons

      Workload is heavy. Can be stressful at times

      avatar
      Trupanion Response
      3y
      Thanks for leaving a review! Transitioning from a Seattle office to a widely distributed team over the last few years has been a big change, but I am so glad to hear that you are also enjoying the remote environment and your team. Retention is a crucial team at Trupanion, educating pet parents on the importance and value of continuing their policy. If there is anything more we could add to our training or onboarding resources, I would love to hear your feedback! If you are comfortable, you can email me directly at Anna.berentson@Trupanion.com to share more insight on how we can continue to set new Retention team members up for success.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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