Heart is in the right place - Anonymous employee Trupanion Employee Review

3.0
Jul 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good corporate values, ambitious, growing, challenging, pets at the office, good benefits, decent pay, professional (for the most part), keeps moving forward.

Cons

Company culture can be inconsistent, some parts of the business lack mature practices, tends to bite off more than it can chew, inconsistent levels of communication, stark divide between high and low paid workers.

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Trupanion Response
10y
Thank you for recognizing our commitment to help pets. We will take this feedback into consideration as we continue to grow as a company.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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