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      Trupanion

      Engaged Employer

      Trupanion reviews

      Painfully incompetent leadership - Software Engineer Trupanion Employee Review

      3.0
      Feb 14, 2023
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Decent compensation package with competitive salary, bonus, and stock grant. * Some solid engineering staff

      Cons

      * No clear translation of the mission of the company into technology initiatives that will drive growth. * Many aimless and/or meaningless projects that ultimately fail or have little ROI. * Poor technology leadership team. * Marketing has far too much influence in technology organization.

      avatar
      Trupanion Response
      3y
      Thanks for your review! It is clear that you are aligned with our mission and passionate about the customer experience. We will echo your concerns, but please continue to be vocal and advocate for our members. If you haven't done so already, sharing your thoughts on TruFeedback will get your concerns right to the desk of the folks who can shape future company decisions. Our DEI Committee is also always open to new members who are willing to put in the work to help us continue to improve as a company.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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