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      Trupanion

      Engaged Employer

      Trupanion reviews

      Avoid at all costs - Member Engagement Specialist Trupanion Employee Review

      1.0
      Mar 9, 2023
      Member engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home. Literally the only good thing.

      Cons

      Horrible pay. Promise of a bonus structure that is then IMPOSSIBLE to get. Snotty, infantile, and inexperienced managers that have no business leading ANYONE. Do you have a concern that you want to talk to your manager about? Go ahead, try it. They’ll find a way to fire you. The people who work here have BEGGED for living wages for YEARS, and the leadership has done NOTHING. Wait, sorry, they DO put a lot of effort into gaslighting their employees, and maybe that’s how they get their 6 figure bonus checks? They wouldn’t spit on you if you were on fire.

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      Trupanion Response
      3y
      Thank you for your feedback and for the years of hard work you have dedicated to Trupanion. We want to ensure all of your concerns are addressed and would love to speak more with you directly for a confidential conversation. If you are comfortable doing so, please contact our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com to set up a time for a confidential conversation.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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