Amazing company - Member Experience Specialist Trupanion Employee Review

4.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits Decent salary Great bonus opportunity

Cons

Disorganized communication Possible odd hours

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Trupanion Response
3y
Thanks for the 4-star review! It's always great to hear from team members who have enjoyed our benefits package and compensation model. We are continuously working to improve our communication across this growing global company. If you would like to share more direct feedback regarding communication, I recommend reaching out to your People Business Partner or using our TruFeedback resource as well.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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