More - Sales Agent Trupanion Employee Review

4.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Used to be cool before the change

Cons

Too money driven and not enough pet drive.

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Trupanion Response
3y
Thanks for the 4-star review! Our product is here to help pet parents afford medical care and one of our priorities is to provide the highest value proposition in the industry. That being said, I encourage you please continue to be vocal and advocate for our members. If you haven't done so already, sharing your thoughts on TruFeedback will get your concerns right to the desk of the folks who can shape future company decisions. Our DEI Committee is also always open to new members who are willing to put in the work to help us continue to improve as a company.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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