Leaders Not Aligned on Direction - Anonymous employee Trupanion Employee Review

3.0
Jun 27, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment fast, fun and innovative when business is booming.

Cons

A lot of projects never get off the ground due to changing priorities. This can leave you lacking a sense of accomplishment.

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Trupanion Response
2y
Thanks for sharing your experience! Trupanion thrives from individuals like yourself who find success in a fast-paced and creative environment -- thank you for being part of it! We encourage you to open a dialog with your team leadership regarding your experience. If you have further feedback you would like to share, please reach out to our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com

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5.0
May 3, 2026
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CEO approval
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Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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