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      Trupanion

      Engaged Employer

      Trupanion reviews

      Not as innovative as I thought - Anonymous employee Trupanion Employee Review

      2.0
      Jul 25, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential to be a key player in a growing industry

      Cons

      Potential is hindered by upper leadership. After being told that we were going to be a remote workforce, upper leadership decided to go against their belief and introduce a hybrid work environment replicating what an average company would do... A company that is unaware of work life balance or simply does not care for it. Ironically, this was done to improve company culture but this will bring down employee morale. Leadership is completely out of touch with it's workforce. So much potential wasted due to bad decisions made by a few up top.

      avatar
      Trupanion Response
      2y
      Thank you for sharing your honest and transparent feedback. We recognize this is a change for our hybrid team members, however there is opportunity to get involved and continue advocating for our company culture. I encourage you to reach out to your People Business Partner to share more about your experience at Trupanion.

      Explore other reviews about Trupanion

      5.0
      May 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      Jun 18, 2026
      Medical records specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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