Great benefits - lean operational model - Coordinator Trupanion Employee Review

3.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Flexible schedule Friendly and casual environment

Cons

Lack of direction Prioritize only sales or claims employees Cheap when comes to marketing spend

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Trupanion Response
2y
Thanks for sharing your experience! We are glad to hear that you are enjoying the casual environment and your team’s flexible schedule. I encourage you to work with your manager for support in understanding company goals and team priorities. If you have further feedback you would like to share regarding goal setting, please reach out to our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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