Growth over people - Claims Department Trupanion Employee Review

2.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement if you are relentlessly cheerful, tow the company line, and question nothing.

Cons

Growth and increased productivity are the overriding concerns, with individual employees dwindling to complete unimportance. This company is growing too fast for staff to keep up. Productivity is God, and anyone who can't keep up is quickly demoted. This used to be a company where individuals where encouraged to have ideas and were given independence to manage your time and job. Now you are just a cog in the machine, expected to conform to an endless set of rules and expectations designed to micromanage every second of your time at work.

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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