Pros
Trauma bond with my peers helped me cope with the day to day
Cons
Just don't work here. From what I heard from others, Truapnion was apparently a magical place to work for before 2020, but as a pandemic hire, I never got to experience anything apart from micro management, abusive leadership, and truly absurd and terrible business decisions. If my partner didn't insist that we keep the insurance for our dogs, I would cancel it and be done with the company entirely. I'm very grateful that I left, but as a person of color, I wanted to warn others that this company is full of white people that are completely ignorant of their own racial biases with no genuine interest in creating policies that support their diverse employees. All the stuff they advertise about DEIB is a sham. Within the same month that an unpaid DEIB working committee was circulating in my inbox (who wouldn't want to put in more work and emotional labor to still be paid less than your white counterparts???), I was told by the team's new director that while it had been "nice" of leadership to have been paying me for my bilingual skillset, there wasn't a "business need" so they would be eliminating my added compensation. She told me it would have been better for me to speak French! (As if all non-English speakers are a monolith and we can just switch to a different language) Mind you, I worked with MANY Spanish-speaking clients, so I would have inevitably needed to speak Spanish in my role, but of course, for free. Not to mention the many resources that I translated into Spanish for the team, and would likely be asked to do so again. Please also be aware that compensation models shift and managers do not clearly communicate how much you will be paid. Right before I left, and at the same time that the team's director chose to eliminate compensation for my language skills, my team was verbally told that our job titles would be shifting and my bonus model would be changing to a flat dollar amount PER COMPLETED ACTION. Once the rubber hit the road and job titles were changed, we were then told in writing that our bonus would be paid out only AFTER WE HIT A CERTAIN THRESHOLD OF PRODUCTIVITY THAT NO ONE HAD EVER BEEN ABLE TO DO BEFORE... So basically a zero dollar bonus. The group of us tried to contest the decision but we were flat out told that we needed to stop causing "obstacles for the team" by complaining about our pay or we would be fired. I, of course, quit, and then the other two people on the team were inevitably fired. The director of our team would openly call Donald Trump a "cheeto" and then grift us on pay. The cognitive dissonance is so bitterly frustrating, it's almost funny.
