Unicorn Job! - Medical Record Reviewer Trupanion Employee Review

5.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

People, salary, flexibility, understanding, challenging work, you can be as involved or uninvolved as you like in company activities - no pressure.

Cons

Sometimes there are tech issues that can slow down people, but they really do try to understand and fix the issues ASAP

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Trupanion Response
2y
Thanks for the 5-star review! I am glad to hear that you find your work professionally challenging. If you ever have suggestions tech issues, we are always looking for feedback! TruFeedback is a great avenue for sharing thoughts and ideas.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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