Absolutely Toxic - Manager Trupanion Employee Review

1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote if you live > 25 miles from the office. Lots of pet pictures. That's it.

Cons

Pay is significantly below market averages for comparable roles. Bonuses are NOT guaranteed and many positions had them taken away indefinitely due to the companies inability to manage it's reckless spending. Benefits are so far from competitive it's not even funny. No 401k match, no tuition reimbursement, no cost sharing for dependent premiums (it is currently over $1000/PER PAYCHECK to add medical coverage for your spouse and children). When the company has been repeatedly, for years, asked to provide these benefits, particularly affordable dependent healthcare premiums, C-level attempts to gas light everyone and gives bureaucratic non-answers. Mediocrity is encouraged because high performance standards might make people feel threatened. Managers have zero leadership experience or business management education and were largely promoted due to nepotism. Positively toxic work environment. TLDR - If you want to get paid the bare minimum and don't anticipate ever needing dependent benefits, this might be the place for you. If you want to be treated like a human being, don't walk, run away from this place.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Front-line employees are really great. Everyone seems to be aligned with the mission of helping pet-loving pet-parents care for their dogs and cats. PTO is good and typical schedules are very flexible in most departments. Strong DEI guidelines that were enacted many years ago.

Cons

Senior leadership in IT has fallen through the floor in recent years, leading more with intimidation rather than motivation or inspiration, leading to extremely low morale. Just in the first half 2026, there have been about 10 departures from the engineering org. Insurance is fine for employee only, but adding spouse and children gets VERY expensive. Pay is mediocre.

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