Truly Awful - Anonymous employee Trupanion Employee Review

1.0
Jun 4, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent if you’re single. If you need to add a spouse or child, it’s awful

Cons

Wow. Where do I begin? I used to LOVE working for Trupanion. I wanted it to be my career for the rest of my life. As soon as Margi took over things went downhill. She only cares about $$. It’s very clear we were nothing but numbers on a spreadsheet to her. She took away benefits and incentives. She wants work done cheaper and faster. The whole temperature of the company changed and it just got worse and worse.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Front-line employees are really great. Everyone seems to be aligned with the mission of helping pet-loving pet-parents care for their dogs and cats. PTO is good and typical schedules are very flexible in most departments. Strong DEI guidelines that were enacted many years ago.

Cons

Senior leadership in IT has fallen through the floor in recent years, leading more with intimidation rather than motivation or inspiration, leading to extremely low morale. Just in the first half 2026, there have been about 10 departures from the engineering org. Insurance is fine for employee only, but adding spouse and children gets VERY expensive. Pay is mediocre.

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