Entrepreneurial Culture - Anonymous employee Trupanion Employee Review

4.0
Jan 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere and dress code, people who love pets, ability to grow and be promoted, be part of protecting pets and owners really well, bring your pet to work, dog walkers.

Cons

there are politics, management has favorites, deadlines or goals can be unattainable, pressure to get a lot done really fast, open floor plan is really loud.

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Trupanion Response
10y
Thank you for the balanced review, we appreciate it. Our goals are lofty, and we are encouraged that each of our employees strive to reach beyond them. All of your advice to management is quite helpful--we've even implemented new management training recently. Thanks for your continued work at Trupanion!

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5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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