employee - Anonymous employee TrustedSite Employee Review

Products At TrustedSite we sell two products, McAfee SECURE website security and TrustedSite Reviews, both are growing nicely. We sell direct to mid-market companies with ecommerce websites as well as to small companies hosted on website platforms. Both products provide increased conversion (sales) for ecommerce websites by ensuring the sites are secure and thru buyer positive reviewers. Managers/Mentorship At the time this review was written we didn’t have enough managers with experience. We have since added experienced managers for all teams who have weekly 1:1 meetings with each employee to ensure a positive two way feedback on the employee and company experience. Transparency We’ve had monthly meetings since we started four years ago reviewing results with updates on new features, new customers, awards for performance, and an open forum for questions and suggestions. Most employees have variable compensation tied to our revenue and have been doing well in achieving the goals. Open Vacation , not unlimitted. In October, when this review was written, we did let some sales people go who took the “Open Vacation” policy too far by taking over two months of vacation. Most companies who provide an “Open Vacation” policy have guidelines like we do. And of course it’s also mistakenly often called “Unlimitted” which obviously it isnt. TrustedSite’s vacation guideline for a new employee is two weeks in addition to the 10 days provided. “Open” means more vacation time can be taken assuming their manager and the employee agree they can still meet the requirements of the job. Underperformance received Micro Management The two October employees were on quota and needless to say it wasn’t possible to make quota being gone that much. Additionally the “micro-management” comment I believe is appropriate given the performance issues being addressed for the two individuals who were let go at this time. I am sorry this individual had a negative experience. No one wins when an employee is let go.