Heed my advice and stay away from this toxic office. Someone hit the nail on the head in a previous review and said that TrustedSite is a stagnant company. There has been a core of 6 employees in upper management who have been there since its inception and they have all grown to "director" level in this 20 person org. Aside from the aforementioned core, there isn’t anyone else on the sales team who has been here longer than 1 year. I’ll go into a few details on why this is a red flag:
Every week (if not daily) you're micromanaged. This process mostly involves passive aggressive slack messages to make more phone calls. The biggest breakthrough at this company was when upper management figured out a way to send an automatic questionnaire at the end of the day for employees to fill out with how many phone calls they’ve made. If you used a real CRM like Salesforce you could find this information yourself in two minutes but TrustedSite uses a custom “in-house” solution that is extremely limited.
The CEO will regularly go on a crazy tirade. For example, he once sent out a random email about why employees shouldn’t be wasting his time. I’ve personally never talked to him for more than 5 minutes, but this one email is a clear example that you’re a little more to him than an employee who should be sitting at their desk and making a phone call.
Good luck prospecting for phone numbers and emails. This company is antiquated in that they use no tools, other than the aforementioned 'in-house' CRM and LinkedIn Sales Navigator.
You sign an offer letter that says you have unlimited PTO but then 6 months into employment they say you only have 12 days of PTO. This tactic is used to scare employees and ultimately save the company from having to pay out unused PTO after they likely quit.
Compensation is terrible because the product will never be scalable in the enterprise or Mid - Market space. Their churn rate is terrible because their motto is to get the SMB market into trials and hope they forgot they're paying us.
They’ve fired multiple employees before they even work there for three months. The managers come up with excuses like “they weren’t a good fit”, or “they weren’t hitting quota”. A major red flag showing they're not willing to invest in their employees.
Taking this job and company seriously is hard to do since there are 1,000 other tech companies in the bay area actually making an impact on B2B solutions.