Keep Your Eye On The Ball... - Sales TrustedSite Employee Review

2.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The ORIGINAL founders, the product and the original employees of PathDefender.

Cons

Lack of product direction, poor communication and zero marketing support.

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TrustedSite Response
8y
This review is early in our company history. TrustedSite (then PathDefender) was dealing with managing the McAfee SECURE business services. This was a building period in our company as we rebuilt many of the services and marketing. Today all services are doing well. Sinc this reviewers post our customer base grew from 5,000 to over 200,000 with over a dozen partners from Shopify to GoDaddy.

Explore other reviews about TrustedSite

5.0
Jan 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

just to feel happy in

Cons

it's my dream to change

5.0
Jun 10, 2019
Recommend
CEO approval
Business Outlook

Pros

-Amazing coworkers who are all down to earth, really fun and easy to talk too, no egos in the office. Really makes for a great work environment. -Manager running the team is great, very supportive, easy to talk to, honest and transparent -Full sales cycle so you get to make the sale after pitching the potential customer so you will get closing experience -Most customers you call have at least tried the product on a trial so they are usually warm calls and not ice cold cold calls -Great customer success experience because you have to deal with saving clients and turning a no into a yes, and getting customers to renew and strategizing on ways to prevent and proactively stay ahead of problems with current customers -location is pretty prime being only 2 blocks from Montgomery Bart Station -catered lunch everyday, the kitchen is full of snacks and goodies, beer on tap -Fun events at least once a month

Cons

-Typically start up problems, company can make lots of changes so you need to learn to adapt to the constantly changing product. This led to most of the bad reviews of a few employees being let go because they couldn't adapt to the changing culture and rather working to improve decided to keep doing business as usual.

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TrustedSite Response
6y
Will do! Product training is key for us. With new product features and new efficacy data it's paramount we keep customer facing folks educated.
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