Don't Waste Your Time - Customer Support Specialist Trustly Employee Review

1.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Permanent work-from-home Collaboration & help from teammates

Cons

- Micromanagers - The owner of the company brags about how he is rich, owns horses and one of his idles is Elon Musk in companywide meetings while paying his workers practically pennies. Completely lacks social awareness. - Extremely low pay - Startup, struggling to stay above water - Catty upper management that watches everything you say and do to use it against you in private meetings - No growth opportunities - Subpar training - Conducts layoffs and "company restructuring" when they don't particularly care for you on a personal level - High turnover rate

Explore other reviews about Trustly

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The teams are filled with incredibly smart, driven people who genuinely want to help each other succeed. Work-life balance is respected while there is a strong emphasis on moving fast together

Cons

Priorities can shift quickly since the company is growing and adapting to a fast-paced market, You need to be comfortable with a bit of ambiguity at times.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- great pay - remote - great team members

Cons

- leadership - dysfunctional operations - long hours - favoritism - management lacked vision - lack of diversity

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