Recent changes makes this telehealth company not a good fit for clients seeking long-term care, which means there’s pressure for clients to meet treatment goals. Not taking into account individual process and duration it takes to build therapeutic alliance in order to do the meaningful therapeutic work. Many clinicians are unhappy with the changes and feel their autonomy is taken away in terms of their own ability to make clinical judgment (which they are trained and licensed to do) with regard to duration of treatment as well as working with clients within their niche. What initially was pitched as a good matching system no longer feels that way and clinicians’ experience are affected (having to have more availability to see clients outside of hours they agreed on upon hire). Company emphasizes time limited care but many admitted clients present with symptoms that require extended care (high acuity cases).
