Q: What are the top reviewed jobs at U-Haul?

Customer Service Representative (845) , Customer Service Representative (CSR) (304) , General Manager (207) , Assistant Manager (82) , Area Field Manager (74) , Reservation Manager (64) , Sales Representative (60) , Sales Associate (42) , Manager (40) , Reservations Manager (39) , Reservations Agent (35) , E-Sales & Reservation Agent (31) , Sales and Reservations (29) , Customer Service (28) , Customer Service (CSR) (28)

Question 1

Is U-Haul a good company to work for?

Accepted Answer

U-Haul has an overall rating of 3.3 out of 5, based on over 4,245 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 51% of employees would recommend working at U-Haul to a friend and 46% have a positive outlook for the business. The best reviews about U-Haul have been left by employees working as Customer Service Agent, Assistant General Manager and Transfer Driver.

Question 2

Does U-Haul pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, U-Haul employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at U-Haul. This rating has decreased by 8% over the last 12 months.

Question 3

How satisfied are employees working at U-Haul?

Accepted Answer

51% of U-Haul employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated U-Haul 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at U-Haul?

Accepted Answer

Customer Service Representative (845), Customer Service Representative (CSR) (304), General Manager (207), Assistant Manager (82), Area Field Manager (74), Reservation Manager (64), Sales Representative (60), Sales Associate (42), Manager (40), Reservations Manager (39), Reservations Agent (35), E-Sales & Reservation Agent (31), Sales and Reservations (29), Customer Service (28), Customer Service (CSR) (28)

Question 5

What are the pros of working at U-Haul according to real employee reviews?

Accepted Answer

"The benefits are good and discounts." ((in 275 reviews)); "work from home is great" ((in 220 reviews)); "Flexible Hours: If you are in a financial position where you can jump around in hours." ((in 152 reviews)); "Some of the people I met were pretty good people too as far as co workers." ((in 123 reviews)); "Scheduling is flexible and as long as you are in communication with your managers it isn't too hard to get time off when needed." ((in 91 reviews))

Question 6

What are the cons of working at U-Haul according to real employee reviews?

Accepted Answer

"Pay is low for what is expected of employees especially during busy times of the year" ((in 372 reviews)); "Poor management both on the retail store level and the marketing company (MCO) level." ((in 217 reviews)); "Bad managers sometimes but you can deal with it" ((in 120 reviews)); "Was thrown into a General Manager’s position with no training after the last 2 had issues of their own." ((in 91 reviews)); "Makes you sweat bullets thinking you have made plans then might not get that time off." ((in 39 reviews))

Question 7

What are employees saying about U-Haul layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U-Haul layoffs and their outlook for job security at U-Haul in 2026.

Question 8

What are the top reviewed U-Haul locations?

Accepted Answer

Phoenix, Houston, Atlanta, Dallas, Las Vegas, Tampa, Chicago, Orlando, Tempe, Raleigh, Denver, Austin, Philadelphia, San Antonio, Jacksonville, Richmond, Saint Louis, Charlotte, Sacramento, New York, Reno, Miami, Indianapolis, Los Angeles, Boston, Kansas City, Tucson, Nashville, Columbus, Spokane

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Customer service agent work at home - Anonymous employee U-Haul Employee Review

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